Knowledge Base eBook Awarded White Paper of the Year
Written by Aprill on October 21, 2011
Recently, I had the honor of receiving the 2011 White Paper of the Year award from the Australian chapter of the IT Service Management Forum (itSMF). A Simple Guide to Creating a Knowledge Base was selected from a range of submissions for it's practical approach to a common problem in the IT industry. Although I had written the eBook to appeal to a broader business audience, I'm pleased it's found such an enthusiastic audience from the industry in which I gained most of my knowledge management experience.
If you'd like to find out what's inside, download the contents for free.
White papers are authoritative reports or guides that help solve problems, and are most effective when written with a purpose that benefits your readers. They can be a great tool for marketing your business, so contact me if you'd like to know more.
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